Last updated: 19/06/2025

Thank you for shopping with Cambridge Ceramics. Below you’ll find all the details about how and when your order will be shipped.

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🚚 Shipping Times

We aim to dispatch all orders as promptly as possible. Please allow the following delivery windows:

• UK Orders: Please allow up to 14 days for delivery
• International Orders: Please allow 3–4 weeks, depending on customs and local postal services

You’ll receive a confirmation email once your order has been dispatched.

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🛠 Production Time

Some items may take a little longer to prepare before shipping. If there’s a significant delay, we will notify you via email.

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📦 Shipping Rates

Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

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🌍 International Shipping

We ship to most international destinations. Please note:

• Buyers are responsible for any customs duties, taxes, or import fees
• Delivery times may vary depending on local postal services and customs clearance

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📬 Delivery Issues

If your order hasn’t arrived within the estimated timeframe:

• Check your tracking number (if applicable)
• Contact your local postal service
• Then, feel free to contact us at cambridgeceramicsuk@gmail.com for further assistance

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💌 Contact

For shipping questions or help with an order, contact:
Email: cambridgeceramicsuk@gmail.com