Privacy Policy

Last updated: 19/06/2025

Welcome to Cambridge Ceramics (“we”, “us”, or “our”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website https://cambridge-ceramics.com (the “Site”).

1. Information We Collect

When you interact with our Site, we may collect the following information:

Personal Information: Name, email address, shipping address, phone number (e.g. during checkout or contact).
Payment Information: We use secure third-party payment processors (e.g., Stripe, PayPal) and do not store your full payment details.
Usage Data: IP address, browser type, device type, referring site, and browsing behavior via analytics tools like Google Analytics.
Cookies: We use cookies to enhance your experience. See our Cookie Policy for more information.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your order or inquiry
Improve our website and customer experience
Send updates or marketing emails (only with your consent)
Comply with legal obligations

3. Sharing Your Information

We do not sell or share your personal data with third parties for marketing purposes. We only share data with trusted providers to help us operate our business, such as:

Payment processors (e.g., Stripe, PayPal)
Delivery services (e.g., Royal Mail, courier services)
Website hosting and analytics providers (e.g., Google)

4. Data Security

We take reasonable steps to protect your information. Our website uses HTTPS encryption and secure systems to store limited customer data.

5. Your Rights

Depending on your location (e.g. UK/EU under GDPR), you may have the right to:

Access the personal data we hold about you
Correct any incorrect or incomplete data
Request deletion of your data
Object to or restrict certain processing
Withdraw consent at any time (e.g., for marketing emails)

To make any such request, contact us at cambridgeceramicsuk@gmail.com

6. Children’s Privacy

Our site is not intended for children under 16, and we do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted here with an updated revision date.

8. Contact Us

For questions or requests regarding this policy, contact us at:
Cambridge Ceramics
Email: cambridgeceramicsuk@gmail.com
Website: https://cambridge-ceramics.com